Everyone has a cell phone. Use it to stay in touch with your customers
Use texting and emailing to increase customer satisfaction
Integrated outbound texting and emailing to communicate with your customers
Inbound texting: Let your customers communicate with you 24 hours a day (SMS and MMS)
Automatic inbound text message routing to the appropriate departmental employees
All inbound and outbound text messages are stored in text conversion logs
Obtain and record customer texting authorizations
Create email campaigns from your customer database
Build your own HTML emails
Target emailing campaigns based on customer demographics, promotion targeting
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